All sales are final. Due to the nature of our products we cannot accept returns for the purpose of resale. If you happen to get a fragrance that you are not in love with, give it to someone else. Our products are great and surely someone in your life can use a lotion, soap, or butter😊. In the event that products are damaged during shipping please contact Kim@SimpleeMiss.com within 10 days of receipt. Enter “Damaged product and Invoice # “as the Subject. Please include all of the following information:
2. Address & Phone
3. Date Received
4. Do you want refund or replacement?
5. Items to be refunded or replaced.
6. Description of damaged goods
7. Image (Picture of damaged products)
We will contact you within 3-5 business days with information on how you will receive your refund or replacement.